Customer Journeys

To build relationships, stop judging and start being more curious. Customer Journey: Carrie Carrie is a finance executive who came to coaching during a career transition. Over the years that followed, she navigated new roles, organizational change, layoffs, difficult bosses, and periods of uncertainty. Her journey explores self-leadership, resilience, confidence, and learning to take ownership of her own growth. Each post in this series examines a real coaching conversation or leadership challenge from Carrie’s journey. This is the second post…

In mid-career, Carrie was still moving sideways instead of up — and wondering if something about how she come across was holding her back. Customer Journey Series: Carrie Carrie is a finance executive who came to coaching during a career transition. Over the years that followed, she navigated new roles, organizational change, layoffs, difficult bosses, and periods of uncertainty. Her journey explores self-leadership, resilience, confidence, and learning to take ownership of her own growth. Each post in this series examines…