Customer Journeys

At higher levels, experienced executives often help each other manage stress by listening, validating the stakes, and talking their way back to steadiness.  Customer Journey Series: Susan This article is part of a customer journey series following “Susan,” a biotech sales executive navigating rapid organizational growth, leadership pressure, acquisitions, and team scaling. Each post explores a real coaching conversation or leadership challenge from that journey. This is the third post in the series. “I don’t know how to handle my…