Learning to Handle a Distant Boss and Lead Yourself — Marcus, Post 3 of 6
Ever get a lukewarm review from a boss who was never around enough to help you develop your skills? After his first full year in his new post, Marcus had a setback that taught him how handle a distant boss and lead himself. He didn’t feel appreciated or challenged, and over time, he got into […]
Learning How to Be More Approachable at Work — Marcus, post 2 of 6
Been told you’re ‘unapproachable’ or ‘too assertive’ — but you’re not sure what you could possibly change? As Marcus continued coaching, we explored why some people thought he was unapproachable and how to be more approachable at work. Customer Journey: Marcus Marcus was a tech executive who came to coaching during a career transition. Over […]
From Moving Laterally to Moving Up — Marcus Post 1 of 6
A few years in, still moving sideways instead of up — and wondering if something about how you come across is holding you back? Marcus had worked for his organization for ten years, at first moving up, but for the last five years, mostly moving laterally. He wanted to an opportunity for moving up, so […]
Managing a Low Performer Through Encouragement | Customer Journey: Jim, Part 3 of 6
How an employee feels about their job determines how hard they work to get results. Customer Journey Series: Jim This article is part of a customer journey series following “Jim,” a VP of Research and Development in a multi-national pharma company navigating shifting organizational demands, rapid leadership changes, and pressure to adapt and keep his […]
Managing Amid Chaos: Anticipate Questions | Customer Journey: Jim, Part 2 of 6
Mapping out questions and laying out clear choices in advance helps leaders strategize and make the most out of shifting priorities. Customer Journey Series: Jim This article is part of a customer journey series following “Jim,” a VP of Research and Development in a multi-national pharma company navigating shifting organizational demands, rapid leadership changes, and […]
Leadership Starts with the Little Clues | Customer Journey: Jim, Part 1 of 6
Paying attention to the little clues will help you get ahead of situations better. Customer Journey Series: Jim This article is part of a customer journey series following “Jim,” a VP of Research and Development in a multi-national pharma company navigating shifting organizational demands, rapid leadership changes, and pressure to adapt and keep his team […]
Preparing for Your Next Leadership Role | Customer Journey: Kami, Part 7 of 7
Ask questions to generate buy in, take ownership of changes, and connect the changes to their motivation. Customer Journey Series: Kami This article is part of a customer journey series following “Kami,” a sales leader in pharma managing competitive changes and new leadership. Her journey explores building leadership confidence, managing up, navigating organizational change, and […]
Helping a New Team Member Build Trust on a Team | Customer Journey: Kami, Part 6 of 7
Kami knows how it feels to be unsure and to have a little assertiveness go the wrong way. Her advice: “Just try to prioritize listening more and get your ego out of the way.” Customer Journey Series: Kami This article is part of a customer journey series following “Kami,” a sales leader in pharma managing […]
Getting Noticed by Senior Leadership | Customer Journey: Kami, Part 5 of 7
A new CEO brings fresh energy and strategic clarity, making Kami feel more confident in the brand. Customer Journey Series: Kami This article is part of a customer journey series following “Kami,” a sales leader in pharma managing competitive changes and new leadership. Her journey explores building leadership confidence, managing up, navigating organizational change, and […]