Pre-Meetings Help Meetings Be More Productive | Customer Journey: Karen, Part 3 of 5
Use pre-meetings to find out what difficult people want and get aligned. Then in the meeting, things fall in line more easily. Customer Journey Series: Karen This article is part of a customer journey series following “Karen,” a first time manager in a small non-profit learning how to manage a team, motivate people, and promote collaboration. Her journey explores empathy, communication, conflict resolution, and learning how to manage people—not just tasks. Each post explores a real coaching conversation or leadership…
