Leadership is getting others to believe in you and your ideas. It’s the foundation of success in every career. Find practical leadership tips on my blog.
Psychological safety helps you catch and correct mistakes instead of retaliating, blaming, or shaming. It is the key to an office culture where everyone brings their best game every day. Psychological safety is the assurance that you will not be retaliated against or blamed in any way for mistakes on the job. It describes an office culture where people accept that mistakes will be made, and that the best way to deal with them is to work together to catch…
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Trust is the glue that sticks teams together. Without the advantage of trust, the smartest, most experienced team will become distracted by conflict and division. You need it to inspire your team, find consensus, and bring out everyone’s best efforts. Trust helps teams overcome the divisions, egos, and disagreements that splinter teams and distract from performance. Trust is a Virtuous Cycle The advantage of trust is that it allows people to calm down and focus on common goals. That’s the…
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Building better relationships is a skill we all need for success at work and in life. Some people are simply better at building better relationships than others. If your team lacks cohesion and members tend to remain siloed or in conflict, good news! We can all learn to become better at building mutually satisfying and fulfilling relationships. Naturally, due to childhood experiences and inclination, different people have different styles of relating to others. Psychologists call this your attachment style. Some…
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If you want to build a high performing company, start by building a high trust culture through emotional intelligence. Some people think employees are inherently untrustworthy, lazy and self-serving. Others believe employees are inherently trustworthy and motivated by a sense of pride in their work. Who is right? Research says: they are both right. As it turns out, the assumptions that managers make about employees determines the outcome. If you start with an emotional intelligence approach and build trust, you…
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My New Article in Forbes Explores The Real Reasons Behind Low Performance (And How To Help). As a business coach, the question I’m asked most often is what to do about low performers. For many managers and organizations, this is a thorny question. Organizations dedicated to supporting their employees feel rightly ambivalent about those whose results are less than expected and below average. By investing in your lowest performers using your managers and high performer’s talents, you not only save…
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