Employee development is important because learning on the job is crucial for becoming better and contributing more to your organization’s success. Studies have shown that people learn 70% of what they need to know in their work on the job, through experiences and trial-and-error learning. They learn 10% from formal learning like school and books, and 20% from mentors or coaches. It’s called the 70-20-10 Rule.
Developing your employees is crucial for their success and the success of your organization. It means engaging in a wide variety of activities that help your employees learn more and stretch to acquire new skills. Giving someone a new project that they have never tried before, or a special report about a new idea that might improve the company is a great way to develop employees. Mentoring and coaching is also an important part of employee development, giving them that crucial 20% that they need to learn from someone with more experience.
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Emotional intelligence skills for sales consists of six specific skills that enable high performance throughout the sales cycle. Salespeople are in the business of making people happy. From small sales to big ones, the sales process is a trade of money for something that solves a problem or makes our lives better, easier, more effective, efficient, or just more beautiful. That’s why emotional intelligence is essential for increasing sales. In order to get to that magical moment where the seller…
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If you want to build a high performing company, start by building a high trust culture through emotional intelligence. Some people think employees are inherently untrustworthy, lazy and self-serving. Others believe employees are inherently trustworthy and motivated by a sense of pride in their work. Who is right? Research says: they are both right. As it turns out, the assumptions that managers make about employees determines the outcome. If you start with an emotional intelligence approach and build trust, you…
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My New Article in Forbes Explores The Real Reasons Behind Low Performance (And How To Help). As a business coach, the question I’m asked most often is what to do about low performers. For many managers and organizations, this is a thorny question. Organizations dedicated to supporting their employees feel rightly ambivalent about those whose results are less than expected and below average. By investing in your lowest performers using your managers and high performer’s talents, you not only save…
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If you are looking for inspirational reading to increase your leadership effectiveness in 2023, check out these ten popular posts. I trust my readers to tell me what they like. These popular posts are a great summary of the ideas behind my work as a coach and corporate trainer. Besides the top five posts on my blog, I’m also sharing the most popular posts that I shared on my social media as a research round-up about why emotional intelligence matters.…
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I’ve been working from home for over five years. Over that time, I’ve learned a lot about how to manage the balance between work and life. The first day I worked from home instead of going to an office, I cried. That was 2014. The days and weeks seemed to yawn ahead of me with no end, no structure, and no one to chat with over a coffee break. It was one of the hardest things I have personally done,…
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