Communications

Even difficult conversations are easier and more productive when you use story telling and images.

Jim learns a lot from managing his low performers

Leadership Presence Starts With Leadership Fundamentals | Customer Journey: Jim, Part 6 of 6

What started as a desire to improve executive presence became a deeper understanding of leadership itself. Customer Journey Series: Jim This article is part of a customer journey series following “Jim,” a VP of Research and Development in a multi-national pharma company navigating shifting organizational demands, rapid leadership changes, and pressure to adapt and keep his team functioning. His journey explores leadership presence, empathy, decision making, managing low performers, and helping talented employees grow. Each post explores a real coaching…

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Jim learns a lot from managing his low performers

Managing Low Performers by Putting the Right Person in the Right Role | Customer Journey: Jim, Part 4 of 6

It’s the leader’s job to make sure the assignment fits the person. Customer Journey Series: Jim This article is part of a customer journey series following “Jim,” a VP of Research and Development in a multi-national pharma company navigating shifting organizational demands, rapid leadership changes, and pressure to adapt and keep his team functioning. His journey explores leadership presence, empathy, decision making, managing low performers, and helping talented employees grow. Each post explores a real coaching conversation or leadership challenge…

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Lisa D. Foster, Ph.D. ACC  is an independent coach. As an Associate Certified Coach by the International Coaching Federation, Lisa honors and abides by the ICF Code of Ethics.  All coaching sessions and consultations are confidential.

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