Communications

Even difficult conversations are easier and more productive when you use story telling and images.

Kami learns how to manage up in this third post in her series

Preparing for Your Next Leadership Role | Customer Journey: Kami, Part 7 of 7

Ask questions to generate buy in, take ownership of changes, and connect the changes to their motivation. Customer Journey Series: Kami This article is part of a customer journey series following “Kami,” a sales leader in pharma managing competitive changes and new leadership. Her journey explores building leadership confidence, managing up, navigating organizational change, and positioning herself for the next level. Each post explores a real coaching conversation or leadership challenge from that journey. This is the seventh post in…

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Kami hones her listening skills as she continues her customer journey

How Listening Skills Create New Opportunities | Customer Journey: Kami, Part 4 of 7

Listening improves understanding and helps to get buy in. Customer Journey Series: Kami This article is part of a customer journey series following “Kami,” a sales leader in pharma managing competitive changes and new leadership. Her journey explores building leadership confidence, managing up, navigating organizational change, and positioning herself for the next level. Each post explores a real coaching conversation or leadership challenge from that journey. This is the fourth post in the series. Within a few weeks, Kami reported…

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Lisa D. Foster, Ph.D. ACC  is an independent coach. As an Associate Certified Coach by the International Coaching Federation, Lisa honors and abides by the ICF Code of Ethics.  All coaching sessions and consultations are confidential.

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