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Roadmap graphic for customer journeys 09.03.2026

What Leadership Coaching Actually Looks Like: Five Customer Journeys

People often ask me what leadership coaching actually looks like — what really happens in those conversations, week after week, year after year. Here’s what leadership coaching actually looks like, in practice: it starts with confidence, and everything else grows from there. Over the years, I’ve worked with leaders across industries — biotech, pharma, finance, science — who came to coaching for very different reasons. But if you look closely at what actually changed for them, the pattern is the…

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Image of a man measuring a blade of grass for post about a perfectionist

I’m a Perfectionist. I Want to Be the Best at Everything.

Do you hold back your best ideas in meetings because you’re not sure you’re good enough to speak up? A few years ago, a client made an admission in our first meeting that has stuck with me: “I’m a perfectionist. I want to be the best at everything.” The client was thoughtful, self-aware, and by every outward measure, successful. But in meetings, she often held back — not because she lacked good ideas, but because a quiet voice told her…

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Lisa D. Foster, Ph.D. ACC  is an independent coach. As an Associate Certified Coach by the International Coaching Federation, Lisa honors and abides by the ICF Code of Ethics.  All coaching sessions and consultations are confidential.

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