Emotional self-awareness is the most important skill for leadership effectiveness.
Psychological safety at work helps teams catch and correct mistakes—without blame, shame, or retaliation. Key Takeaways Psychological safety at work is the key to an office culture where everyone brings their best game every day. Let’s start with a definition. Psychological safety at work is the assurance that you will not be retaliated against or blamed for mistakes on the job. It describes an office culture where people accept that: Psychological safety at work has been in the news lately.…
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Without the advantage of trust, the smartest, most experienced team will become distracted by conflict and division. You need it to inspire your team, find consensus, and bring out everyone’s best efforts.
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Building better relationships is a skill we all need for success at work and in life. Some people are simply better at building better relationships than others. If your team lacks cohesion and members tend to remain siloed or in conflict, good news! We can all learn to become better at building mutually satisfying and fulfilling relationships. Naturally, due to childhood experiences and inclination, different people have different styles of relating to others. Psychologists call this your attachment style. Some…
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Emotional independence works best when you’re not too high or too low in independence, but find a mid-point that’s just right. To maintain good relationships–important for happiness at work and in life–it’s best not to be too aggressive or too weak. The best relationships are built on being able to keep communication lines open respectfully and non-judgmentally, especially during difficult situations. Your ability to manage your independence is closely related to how well you establish relationships with others. Too little…
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My article in Forbes offers six tips for standing up to bullies in the workplace. Are you silenced or confused at work? Is your best work often demeaned or dismissed? Does your boss make unreasonable or demeaning demands? If so, you may be the target of a bullying attack. It’s important to stand up to bullies to reclaim your confidence and recover a sense of power and control over your own job. Unfortunately, bullying is alive and well in the…
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Emotional intelligence skills for sales consists of six specific skills that enable high performance throughout the sales cycle. Salespeople are in the business of making people happy. From small sales to big ones, the sales process is a trade of money for something that solves a problem or makes our lives better, easier, more effective, efficient, or just more beautiful. That’s why emotional intelligence is essential for increasing sales. In order to get to that magical moment where the seller…
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