Practical coaching ideas, customer journeys, and tools to lead with confidence.
This is the end of My Gratitude Project for 2025, but of course, there is no end to gratitude and empathy. These are enduring goals, skills—and universal human
As you would with any other important conversation, take time to prepare for empathy. Preparing for empathy will help you improve your results. If you want to use
For me, gratitude and empathy aren’t just professional skills, but deeply personal ones. In my experience, they are closely related. When everything feels like it’s crashing down and
It’s Thanksgiving. Empathy and food — is there a connection? I don’t think so. Let’s all just be grateful today for the food we have, and empathize with
Empathy and turkeys — a half-serious post on the day before Thanksgiving? Should we empathize with turkeys? This is treacherous moral ground, and I am of the opinion
Animal empathy? Research suggests that many animals empathize just like we do—or at least sort of like we do. The basis for animal empathy is mirror neurons, which
When an office has a difficult employee, leaders come to me asking why some people lack empathy. It is common to believe that some people simply lack empathy.
Empathy and love are inseparable. Both lead to healing and clarity. We all know the sound of empathy and love. Like love, empathy speaks in low tones, like
Even in the toughest moments, healing with empathy can open a door. Recently, I counseled a client to try healing with empathy. For confidentiality, I won’t go into