Leadership Archives : Lisa D. Foster, Leadership Coaching & Training

What is Psychological Safety and How Does it Improve Performance?

September 19, 2024

blog, Emotional Intelligence, HR and Employee Development, Leadership

Psychological safety helps you catch and correct mistakes instead of retaliating, blaming, or shaming. It is the key to an office culture where everyone brings their best game every day. Psychological safety is the assurance that you will not be retaliated against or blamed in any way for mistakes on the job. It describes an office culture where people accept that mistakes will be made, and that the best way to deal with them is to work together to catch…

The Advantage of Trust for High Performance

March 19, 2024

blog, Emotional Intelligence, Leadership

Trust is the glue that sticks teams together. Without the advantage of trust, the smartest, most experienced team will become distracted by conflict and division. You need it to inspire your team, find consensus, and bring out everyone’s best efforts. Trust helps teams overcome the divisions, egos, and disagreements that splinter teams and distract from performance. Trust is a Virtuous Cycle The advantage of trust is that it allows people to calm down and focus on common goals. That’s the…

Build Better Relationships with Emotional Intelligence

February 7, 2024

blog, Emotional Intelligence, Leadership, Sales

Building better relationships is a skill we all need for success at work and in life. Some people are simply better at building better relationships than others. If your team lacks cohesion and members tend to remain siloed or in conflict, good news! We can all learn to become better at building mutually satisfying and fulfilling relationships. Naturally, due to childhood experiences and inclination, different people have different styles of relating to others. Psychologists call this your attachment style. Some…

Which Emotional Intelligence Skills Drive High Performance?

July 10, 2023

Emotional Intelligence, Leadership

A guide to the 5 emotional intelligence skills that consistently show up in effective leaders. When we rate effective leaders, five emotional intelligence skills show up consistently. Together, these skills create the ability to respond in the moment to others in a way that will result in better outcomes. Self-regard and emotional self-awareness, seen here at the bottom, are foundational. Studies show that if you have these two skills, you naturally develop most of the other emotional intelligence skills…

Why High Trust Cultures Create High Performing Companies

February 24, 2023

blog, Emotional Intelligence, HR and Employee Development, Leadership

If you want to build a high performing company, start by building a high trust culture through emotional intelligence. Some people think employees are inherently untrustworthy, lazy and self-serving. Others believe employees are inherently trustworthy and motivated by a sense of pride in their work. Who is right? Research says: they are both right. As it turns out, the assumptions that managers make about employees determines the outcome. If you start with an emotional intelligence approach and build trust, you…