
Managing Up and Down at the Same Time
Managing up and down gets complicated when change starts a level or two above you. A new general manager arrives, or a new CEO. They aren’t your boss.
Practical coaching ideas, customer journeys, and tools to lead with confidence.

Managing up and down gets complicated when change starts a level or two above you. A new general manager arrives, or a new CEO. They aren’t your boss.

When the leadership above you changes, your job changes, even if your title and day-to-day responsibilities remain the same. A new general manager arrives. Your boss gets a

The move from expert to leader starts when you stop being the one with the answers. That’s hard to hear when answers are what got you here. You

People will question your best answers if they’re afraid you don’t understand their problems. Even when you have the best solutions, and you know exactly how to make

What do you do when your job changes and nobody announces it? When your company is in a growth phase, change happens organically. A team of 12 becomes

Getting the same feedback at work is one of the hardest things to shake. It shows up in your review. You work on it. A year later it’s

Instead of feedback, try feedforward to get better results, even when the message itself is just as tough. Feedforward instead of feedback is one of the simplest shifts

Signs you need a leadership coach often show up at the end of the year. Most leaders don’t look for help because things are falling apart. They look

If you’ve visited lisadfostercoach.com recently, you may have noticed something different — I’ve just launched a new version of the site. Nothing about why I do this work