A few years in, still moving sideways instead of up — and wondering if something about how you come across is holding you back? Marcus had worked for his organization for ten years, at first moving up, but for the last five years, mostly moving laterally. He wanted to an opportunity for moving up, so he reached out to me when he was looking for a new job. Customer Journey: Marcus Marcus was a tech executive who came to coaching…
How an employee feels about their job determines how hard they work to get results. Customer Journey Series: Jim This article is part of a customer journey series following “Jim,” a VP of Research and Development in a multi-national pharma company navigating shifting organizational demands, rapid leadership changes, and pressure to adapt and keep his team functioning. His journey explores leadership presence, empathy, decision making, managing low performers, and helping talented employees grow. Each post explores a real coaching conversation…