Empathy: One of Six Behaviors that Build Trust and Belonging for High Performance
Empathy–and other behaviors rooted in emotional intelligence–are essential to creating the conditions for high performance. Empathy is the basis for workplace behaviors that lead to higher performing teams. Building a real culture of performance means going beyond putting yourself in someone else’s shoes. It means using empathy and all the other positive behaviors that build relationships of trust and belonging, including listening, recognition, curiosity, compassion and gratitude. Taking time to build authentic relationships of trust is essential to motivating and…