Susan

By identifying her best practices, Susan navigated the transitions and leadership growth with uncommon grace, maturity, and steadiness. Customer Journey Series: Susan This article is part of a customer journey series following “Susan,” a biotech sales executive navigating rapid organizational growth, leadership pressure, acquisitions, and team scaling. Each post explores a real coaching conversation or leadership challenge from that journey. This is the last post in the series. Over the six months that I worked with her, Susan faced two…

To build leadership success, Susan had to learn how to manage goals and demands from above while protecting her team’s boundaries and maintaining performance. Customer Journey Series: Susan This article is part of a customer journey series following “Susan,” a biotech sales executive navigating rapid organizational growth, leadership pressure, acquisitions, and team scaling. Each post explores a real coaching conversation or leadership challenge from that journey. This is the fifth post in the series. As Susan started to see the…