Announcing My Free Webinar: Supercharge Your Employee One-on-Ones
This free webinar offers 12 tips to make 1-on-1s the most productive time in your week.
April 7, 2025
Leadership insights & stories
Practical coaching ideas, customer journeys, and tools to lead with confidence.
What is Psychological Safety at Work and How Does it Improve Performance?
Psychological safety at work helps teams catch and correct mistakes—without blame, shame, or retaliation. Key Takeaways Psychological safety at work is the key to an office culture where
September 19, 2024
How to Double Team Results: Boost Trust Like this Manager Did
Without the advantage of trust, the smartest, most experienced team will become distracted by conflict and division. You need it to inspire your team, find consensus, and bring out everyone’s best efforts.
March 19, 2024
Delegate Responsibility, Not Tasks
My new blog in Forbes offers two great tips to help you delegate responsibility for better results. When people don’t know how to delegate effectively, a lot of
March 10, 2024
My Gratitude Project 2023
Every year in November, I dedicate myself to 30 days of gratitude. Read all my posts here. Nov. 1: Honestly, I need gratitude more than ever this year.
November 1, 2023
Raise Your Optimism for Better Outcomes in Sales, Work, and Life
Use optimism for better outcomes in sales, at work, and in life. It also helps you feel happier and less stressed at work. Most of us know someone
September 25, 2023
Six Emotional Intelligence Skills for Sales Success
Emotional intelligence skills for sales consists of six specific skills that enable high performance throughout the sales cycle. Salespeople are in the business of making people happy. From
August 7, 2023
The Cycle of Trust and Mistrust: How the Expectations Effect Raises (or Lowers) Team Performance
If you want to build a high performing company, start by building a high trust culture through emotional intelligence.
February 24, 2023
What to Do about Low Performers? Invest in them!
My New Article in Forbes Explores The Real Reasons Behind Low Performance (And How To Help).
February 14, 2023