Managing Up and Down at the Same Time | Customer Journey: Kami, Part 3 of 7
Ask more questions and help them reflect more. Customer Journey Series: Kami This article is part of a customer journey series following “Kami,” a sales leader in pharma managing competitive changes and new leadership. Her journey explores building leadership confidence, managing up, navigating organizational change, and positioning herself for the next level. Each post explores a real coaching conversation or leadership challenge from that journey. This is the third post in the series. A few months into coaching, Kami reported…
