Courage: What You Need to Turn Things Around

When things are not going well, you need courage to stand up what’s right.

Bright north star shining in a clear night sky, symbolizing clarity and direction in leadership.

Why Every Leader Needs a Signature Leadership Style (and Why Values Are Your North Star)

December 8, 2025

When things get tough, great leaders lead from values and get results. Skills like managing deadlines, resolving conflict, running meetings, and inspiring teams all matter. But the leaders people remember — the ones who build trust, inspire commitment, and deliver results — anchor those skills in something deeper. They lead with a signature leadership style, shaped by a small set of values that guide their hardest decisions. In unpredictable times, values become a north star. They steady you, strengthen your…

The Magic of Empathy and Gratitude | My Gratitude Project Day 30

November 30, 2025

Gratitude Project

This is the end of My Gratitude Project for 2025, but of course, there is no end to gratitude and empathy. These are enduring goals, skills—and universal human needs. So this year, consider empathy and gratitude as gifts you can bestow. In this giving season, they can be the most treasured of all. The result is often bonding, community, even love—another universal human need. And in the end, we can all be grateful for the magic of empathy and of…

Gratitude and Empathy: My Tools for Healing | My Gratitude Project Day 28

November 28, 2025

Gratitude Project

For me, gratitude and empathy aren’t just professional skills, but deeply personal ones. In my experience, they are closely related. When everything feels like it’s crashing down and problems seem to be everywhere, these are the tools I turn to. I myself have had dark times, days when tears wouldn’t stop, when darkness was everywhere, and I felt broken and lost. The reasons don’t matter anymore. At that time in my life, I turned to mindfulness and meditation to bring…

Empathy in Coaching: A Story of Healing and Growth | My Gratitude Project Day 20

November 20, 2025

Gratitude Project

Personally, I use empathy in coaching daily. I’ve found empathy in coaching helps the little problems and the little ones. I had a client not too long ago who needed a lot of empathy. When our first session opened, she was in tears. She was managing a complex project with many delays and difficulties, and the process had turned toxic. Professional norms had broken down, and it had become normal to yell and scream and blame throughout meetings. I thought…

Empathy is Non-Judgmental and Transcendent: My Gratitude Project Day 3

November 3, 2025

Gratitude Project

Empathy is non-judgmental. As soon as you start judging someone—labeling them good or bad, right or wrong, should or shouldn’t, and the like—you have ceased empathizing. The point of empathy is simply to understand someone, no more, no less. Empathy cannot be about you or your opinions or how you would do it. Like you, everyone has their reasons for doing what they do, reasons that have built up over time. Decades of habits and experience that have led us…

Empathy is Not Agreement — But It Can Transform Everything: My Gratitude Project Day 2

November 2, 2025

Gratitude Project

Empathy is not agreement, but understanding others deeply is transformative in ways that lead to gratitude. You can empathize with someone even when you disagree with their beliefs or their actions. Truman Capote’s book, In Cold Blood, is perhaps one of the most powerful illustrations of empathy without agreement. Capote set out to write about a terrible crime, the murder of the Clutter family in Kansas. He spent 4 years researching the book. In the beginning, he describes in excruciating…