Trust at Work: The Most Important Way to Boost Team Performance
Want better team performance? Build trust. Research shows trust—not control—boosts ownership, information flow, and results.
September 8, 2025
Leadership insights & stories
Practical coaching ideas, customer journeys, and tools to lead with confidence.
6 Secrets to Get More Recognition at Work (Without Bragging or Burning Out)
If you want to get more recognition at work, “heads-down” excellence isn’t enough. Your boss is likely juggling fires; even strong work can fly under the radar. These
September 5, 2025
How to Encourage Your Team to Speak Up More
Why doesn’t your team speak up? The answer lies in the team culture. Where there is fear, there is silence. Where there is safety, people naturally speak up.
July 30, 2025
How to Motivate Your Team: A Practical, Proven Framework
To motivate your team, understand your team’s inner needs. Intrinsic motivations are the most powerful drivers of effort.
June 30, 2025
Dialing Emotional Independence in Just Right
Emotional independence works best when you’re not too high or too low in independence, but find a mid-point that’s just right. To maintain good relationships–important for happiness at
January 16, 2024
Stand Up to Bullies: Keep Your Confidence, and Your Job
My article in Forbes offers six tips for standing up to bullies in the workplace. Are you silenced or confused at work? Is your best work often demeaned
October 25, 2023
The Cycle of Trust and Mistrust: How the Expectations Effect Raises (or Lowers) Team Performance
If you want to build a high performing company, start by building a high trust culture through emotional intelligence.
February 24, 2023
Why Decision Making is an Emotional Intelligence Skill
Emotions can help us improve decision making. Unfortunately, emotions can also get in the way. The key is to make decisions based on emotional intelligence, not raw emotions.
September 28, 2022
How to Be More Resilient
No matter what setback you’re facing, you can start becoming more resilient right now.
April 24, 2020