Empathy in Leadership

Teams disengage when they feel ignored or misunderstood; they engage when they feel seen and heard. Learn how to use empathy and validation tactically—to improve listening, defuse defensiveness, and turn tough moments into forward motion.

Build Better Relationships with Emotional Intelligence

Building better relationships is a skill we all need for success at work and in life. Some people are simply better at building better relationships than others. If your team lacks cohesion and members tend to remain siloed or in conflict, good news! We can all learn to become better at building mutually satisfying and fulfilling relationships. Naturally, due to childhood experiences and inclination, different people have different styles of relating to others. Psychologists call this your attachment style. Some…

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young professional woman

Six Emotional Intelligence Skills for Sales Success

Emotional intelligence skills for sales consists of six specific skills that enable high performance throughout the sales cycle. Salespeople are in the business of making people happy. From small sales to big ones, the sales process is a trade of money for something that solves a problem or makes our lives better, easier, more effective, efficient, or just more beautiful. That’s why emotional intelligence is essential for increasing sales. In order to get to that magical moment where the seller…

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Lisa D. Foster, Ph.D. ACC  is an independent coach. As an Associate Certified Coach by the International Coaching Federation, Lisa honors and abides by the ICF Code of Ethics.  All coaching sessions and consultations are confidential.

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