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A smoking tire as a symbol of leadership friction

The Hidden Cost of Leadership Friction (And Why It Rarely Shows Up in Metrics)

January 28, 2026

Leadership friction is the hidden drag created when leadership systems, signals, and habits make it harder for people to do their best work — even when they’re capable, committed, and trying. If leadership friction were obvious, most organizations would have fixed it by now. But it’s not. Low performance becomes normalized when leaders emphasize values that crowd out quality. Priorities like speed, meeting deadlines, office politics, or surface-level agreement can quietly shift attention from excellence to compliance. The impacts become…

A tug-of-war as a symbol of leaders create resistance

Why Strong Leaders Create Resistance Without Realizing It

January 26, 2026

Trust and Building Teams

Inadvertently, leaders create resistance when they focus too much on the work and not enough on the people doing the work. When leaders create resistance, upper management gets worried. For example, a CFO I worked with was referred to me by her CEO because employee satisfaction on her team was low and the error rate was too high. In our first conversation, she explained that she had spent the last two years improving processes: creating documentation, better record keeping, clarifying…

woman contemplating feedback signals leaders miss

The Feedback Signals You’re Missing as a Leader (And Why They Matter More at Senior Levels)

January 23, 2026

Decision Making Under Pressure

If you’re missing feedback signals as a leader, it’s a sign of your own growth. Learn to listen differently to grow more. At some point, nearly every leader misses a feedback sgnal. There was a moment when I, too, found myself missing feedback signals as a leader. Here’s a story of how I missed a signal and made a decision that nearly cost me my company—and what I learned that helped me grow further. I remember announcing the decision and…

leader wondeing why leadership stops working at scale

Why Leadership Stops Working Even When You’re Doing Everything Right

January 21, 2026

Motivation and a Culture of Performance

If you’re wondering why leadership stops working, consider the impact of the scale of your job. Has encouraging others replaced doing it yourself? In my clients, I see why leadership stops working pretty often. For example, a senior leader I worked with had doubled his firm’s size and revenue and could clearly see a path to doubling again. Yet he was increasingly frustrated. Mistakes were creeping in, and his team didn’t seem as committed as he was. As the organization…

Six Leadership Styles—and How They Affect Team Performance

January 20, 2026

Trust and Building Teams

Strong leaders rely on a variety of leadership styles, adapting how they lead based on context, people, and stakes. Key Takeaways about Leadership Styles Decades of leadership style research—including Daniel Goleman’s work on leadership styles and performance—show that how you lead directly affects results. Some leadership styles consistently improve engagement and outcomes. Others quietly undermine them, even when intentions are good. Think of leadership as a toolkit. Leaders with limited tools tend to overuse the same approach—often at the expense…

smiling confident leader of other leaders

From Managing People to Managing Other Leaders

January 16, 2026

Confidence and Managing Yourself

When stepping into managing other leaders, most people notice that leadership starts to feel very different. Instead of managing a front line of people with less experience, you start managing other leaders who are peers or former peers. Key Takeaways for This Leadership Transition What was working before with junior personnel stops working. When leading other leaders, people feel freer to question your authority and ideas. They get offended when they feel you want to take away their autonomy. Recovering…

The Hidden Cost of Leadership Friction (And Why It Rarely Shows Up in Metrics)

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Why Strong Leaders Create Resistance Without Realizing It

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The Feedback Signals You’re Missing as a Leader (And Why They Matter More at Senior Levels)

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Why Leadership Stops Working Even When You’re Doing Everything Right

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Six Leadership Styles—and How They Affect Team Performance

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From Managing People to Managing Other Leaders

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