Good Leadership Starts With Confidence, Not Certainty

An image of a man in a storm with an umbrella as a metaphor for leading with confidence

Leading with confidence has less to do with having the right answer than with how you handle the moment before you answer someone. Leading with confidence isn’t a personality trait, and it isn’t the same thing as always knowing what to do. It’s the ability to manage your own reaction first — so you’re actually […]

Have You Lost Confidence After a Mistake at Work?

a manager talks with an employee building confidence after a mistake

Everyone makes mistakes, but not everyone loses confidence after a mistake at work. The difference is in how you handle the mistake. What you when you realize what went wrong is what actually gets remembered — it will either rebuild your confidence and other people’s trust in you, or damage both. I had a client […]

The Confidence to Stay Steady When Your Boss Isn’t

a woman dealing with her boss's stress at work

Have you ever had to deal with your boss’s stress at work, and wondered if you were the one who did something wrong? A client of mine called me one Monday to tell me about her weekend dealing with her boss’s stress at work. Her boss had phoned her late on Saturday night. He talked […]

Why Hiding Your Imperfections Lowers Your Confidence

A woman exuding self-acceptance at work

Have you ever struggled with self-acceptance at work by hiding something about yourself because you were afraid it would cost you credibility? Confidence at work comes from self-acceptance at work. The ability to accept yourself fully — the good, the bad, and everything in between — is the source of your authenticity. When you try […]

Why Just Speaking Up Doesn’t Work (And What Actually Does)

A doctor with nurses wondering about speaking up at work

Have you ever hesitated about speaking up at work, even when you knew exactly what to say? Christina hesitated about speaking up at work, and her hesitation haunted her for years. She was a nurse on a team caring for two premature twins, born at just 27 weeks. In a recent training, she’d learned that […]

Confidence Doesn’t Mean the Doubt Goes Away

A man who can have confidence and sell-dbout at work at the same time

Have you ever wrestled with confidence and self-doubt at work at the same time — and wondered if you could really have both? Holding confidence and self-doubt at work at the same time can push you to dig deeper and get more done. When a boss is too distant or too nice to give tough […]

Why You’re Redoing Your Team’s Work (It’s Not About Them)

leader being confident and delgating instead of redoing her team's work

Have you ever quietly fixed something a member of your team already turned in, instead of sending it back? Recently a client came to me second guessing herself and wondering if she was confident and delegating the right way. A teammate had turned in a quarterly report with a few real errors and some rough […]

What Leadership Coaching Actually Looks Like: Five Customer Journeys

Infographic of six leadership coaching stories along a winding road, with profile photos and name captions (Susan, Oliver, Marcus, Kami, Jim, etc.).

People often ask me what leadership coaching actually looks like — what really happens in those conversations, week after week, year after year. Here’s what leadership coaching actually looks like. In practice, it starts with confidence, and everything else grows from there. Over the years, I’ve worked with leaders across industries — biotech, pharma, finance, […]