We’ve all seen out-sized reactions: when little incidents trigger big responses. If we’re honest with ourselves, most of us would admit that at one time or another, it’s happened to us.
Make your message better with my new mini-course: How to Communicate Anything. No matter what you want to say, using my four-step process for clarifying and improving your message will help you communicate more effectively. As an English teacher, I taught thousands of students how to write. I started teaching at the USC Freshman Writing program when I was in graduate school, and love teaching so much that I continued teaching for another dozen years after I graduate. The more…