Psychological Safety

For me, gratitude and empathy aren’t just professional skills, but deeply personal ones. In my experience, they are closely related. When everything feels like it’s crashing down and problems seem to be everywhere, these are the tools I turn to. I myself have had dark times, days when tears wouldn’t stop, when darkness was everywhere, and I felt broken and lost. The reasons don’t matter anymore. At that time in my life, I turned to mindfulness and meditation to bring…

Personally, I use empathy in coaching daily. I’ve found empathy in coaching helps the little problems and the little ones. I had a client not too long ago who needed a lot of empathy. When our first session opened, she was in tears. She was managing a complex project with many delays and difficulties, and the process had turned toxic. Professional norms had broken down, and it had become normal to yell and scream and blame throughout meetings. I thought…