Psychological Safety

Person journaling beside a winter window, reflecting on personal leadership values.

A Simple Exercise to Define Your Signature Leadership Values

Leaders make their biggest leaps when they plan who they want to be when things get hard — and dedicate themselves to those values. Key Takeaways Why defining leadership values matters: Leadership presence isn’t charisma, confidence, or polish. It’s the steadiness that comes from knowing what you stand for and being able to return to those values in the moments that matter most. Your values shape the culture your team experiences every day — how people communicate, raise concerns, solve…

Read More
employee engagement vs employee satisfaction at work

Employee Engagement vs Employee Satisfaction: What’s the Difference and Why It Matters for Your Business

When comparing employee engagement vs employee satisfaction, which should you measure? If your company is still relying on employee satisfaction surveys, it may be time to shift toward measuring employee engagement — the metric most strongly linked to performance, retention, and profitability. For more than a century, researchers have tried to understand what helps employees thrive and what drives productivity. Today, most organizations focus on employee engagement, not satisfaction, because engagement is what truly predicts effort, innovation, and long-term value.…

Read More
when in doubt try empathy for My Gratitude Project

Gratitude and Empathy: My Tools for Healing | My Gratitude Project Day 28

For me, gratitude and empathy aren’t just professional skills, but deeply personal ones. In my experience, they are closely related. When everything feels like it’s crashing down and problems seem to be everywhere, these are the tools I turn to. I myself have had dark times, days when tears wouldn’t stop, when darkness was everywhere, and I felt broken and lost. The reasons don’t matter anymore. At that time in my life, I turned to mindfulness and meditation to bring…

Read More
Do a favor, give a gift, empathize, be grateful for My Gratitude Project

Why Some People Struggle with Empathy | My Gratitude Project Day 24

When an office has a difficult employee, leaders come to me asking why some people lack empathy. It is common to believe that some people simply lack empathy. I understand why some people believe this, even though every human brain (and many animal brains) have mirror neurons in our brains that hardwire us for empathy. So, why do some people seem incapable of understanding others? I’m not qualified to discuss the effects on empathy of neurodiversity conditions like autism, narcissism…

Read More
Empathy validation compassion for My Gratitude Project

Healing with Empathy: When Listening Opens the Door | My Gratitude Project Day 22

Even in the toughest moments, healing with empathy can open a door. Recently, I counseled a client to try healing with empathy. For confidentiality, I won’t go into details, only to say that she wanted to repair a badly broken relationship. It wasn’t her fault. The whole situation was difficult and messy, involving trauma, addiction, blaming, half-truths, and bald-faced lies. It was not going to be easy, and she understood that, but it was her best shot if there was…

Read More
empathy is non judgment for my gratitude project

Empathy in Coaching: A Story of Healing and Growth | My Gratitude Project Day 20

Personally, I use empathy in coaching daily. I’ve found empathy in coaching helps the little problems and the little ones. I had a client not too long ago who needed a lot of empathy. When our first session opened, she was in tears. She was managing a complex project with many delays and difficulties, and the process had turned toxic. Professional norms had broken down, and it had become normal to yell and scream and blame throughout meetings. I thought…

Read More

Lisa D. Foster, Ph.D. ACC  is an independent coach. As an Associate Certified Coach by the International Coaching Federation, Lisa honors and abides by the ICF Code of Ethics.  All coaching sessions and consultations are confidential.

Privacy Policy

Subscribe to learn more