Motivate your team with self-esteem, which makes them feel better, and self-actualization, which encourages them to try harder.
The psychology of empathy is the science behind empathy. It works in everyday life and also in extraordinary moments. What exactly is the psychology of empathy? Psychologists have been studying empathy for decades. They are in the business of helping people change, and they are academically minded. So, psychology has been an invaluable source of data on what works to help people change. I’m deeply grateful for the brilliant researchers who have studied empathy and alerted us to its power.…
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What gets in the way of empathy and change? Mostly it’s what psychologists call cognitive bias. Cognitive biases are unconscious and irrational brain processes that literally distort the way we see the world. Psychologists have identified over 180 cognitive biases that skew how we perceive and remember events in the past and influence how hard we are willing to try or resist change in the future. Here are a few of the biases that come up a lot at work:…
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Ironically, empathy and change are more closely related than most people think. Empathy and change might seem to be opposites, but the secret of empathy is that it is what most people need in order to be ready to change. Resistance operates a lot like Newton’s Third Law of Physics. For every action, there is an equal and opposite reaction. What it means is that forces come in pairs. It may not seem like it, but if you push against…
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Evaluate potential coaches with these questions to ask a coach before hiring them. Once you’ve clarified what you want from coaching, the next step is to vet some coaches and see if you are a good match. These seven questions will help you interview them with confidence and find someone whose experience, credentials, and coaching style fit your goals. Key Takeaways for Questions to Ask a Coach Before You Hire Them If you only have a minute Why it matters…
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Before you hire a coach you might want to work with, it’s time to find out whether they’re the right fit for you. Key Takeaways for what do before you hire a coach If you only have a minute Consider why leadership matters to you Reflecting before you hire saves time and money and leads to a better match. Know your learning style Decide whether you prefer reflection, structure, or a mix. Clarify your goals and values Clear goals help…
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When you’re looking to find a business coach, one of the first questions a coach will ask is about your coaching goals: “What do you want to work on?” If you haven’t thought about that before, defining your coaching goals can feel overwhelming. The key is to start with your pain points—the everyday frustrations that keep you up at night—and connect them to the leadership skills that can help you move forward. Key Takeaways for how to set the right…
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