Tag: Low Performers

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Managing a Low Performer Through Encouragement | Customer Journey: Jim, Part 3 of 6

How an employee feels about their job determines how hard they work to get results. Customer Journey Series: Jim This article is part of a customer journey series

August 19, 2026

A portrait representing Susan depicted in this customer journey

Customer Journeys

What Low Performers Actually Need From Leaders | Customer Journey: Susan, Part 2 of 6

To turn around low performers, Susan stopped focusing on what she needed from them and started focusing on what they needed from her. Customer Journey Series: Susan This

June 8, 2026

Lisa D. Foster, Leadership Coaching & Training

Tag: Low Performers

Leadership insights & stories

Managing a Low Performer Through Encouragement | Customer Journey: Jim, Part 3 of 6

What Low Performers Actually Need From Leaders | Customer Journey: Susan, Part 2 of 6

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