Learning Culture: Help Your Team Grow and Improve

A learning culture encourages a growth mindset and psychological safety. It is the best way to help your employees learn what they need to succeed.

Empathy validation compassion for My Gratitude Project

Cognitive Bias and Empathy: Seeing the World Clearly | My Gratitude Project Day 15

November 15, 2025

Gratitude Project

What gets in the way of empathy and change? Mostly it’s what psychologists call cognitive bias. Cognitive biases are unconscious and irrational brain processes that literally distort the way we see the world. Psychologists have identified over 180 cognitive biases that skew how we perceive and remember events in the past and influence how hard we are willing to try or resist change in the future. Here are a few of the biases that come up a lot at work:…

Empathy and Change: The Paradox That Transforms Us | My Gratitude Project Day 11

November 11, 2025

Gratitude Project

Ironically, empathy and change are more closely related than most people think. Empathy and change might seem to be opposites, but the secret of empathy is that it is what most people need in order to be ready to change. Resistance operates a lot like Newton’s Third Law of Physics. For every action, there is an equal and opposite reaction. What it means is that forces come in pairs. It may not seem like it, but if you push against…

let someone else go first as expression of empathy and gratitude

Mirroring and Trust: The Science of Empathy at Work | My Gratitude Project Day 7

November 8, 2025

Gratitude Project

Mirroring and trust happen without trying, but when we learn to do it consciously, magical things happen. Mirroring and trust are naturally related. Most of the time when we mirror each other, we are not aware of it. Mirroring or copying someone are natural and innate ways that we comfort each other, bond, and build trust. However, when you can bring mirroring into your awareness and use it as a skillset, it becomes a technique for comforting, bonding, and creating…

Mirror Neurons and Empathy: We’re Wired to Connect | My Gratitude Project Day 6

November 6, 2025

Gratitude Project

Innate mirror neurons hardwire us for empathy. We are born with mirror neurons and empathy, which promote the emotional connection we need to thrive. How we use empathy in daily life determines how well we create the bonds that satisfy our human needs. Yesterday, I wrote about copying someone’s words as a way of signaling that you hear them and at least, that you are interested in hearing more from them. But actually, mirroring or copying doesn’t require words at…

diverse businessman thinking about executive coaching vs leadership coaching

Executive Coaching vs Leadership Coaching: Both Focus on Improving Workplace Outcomes

October 31, 2025

Find a coach

Executive coaching vs leadership coaching — both aim to improve workplace performance and help you grow as a leader. But what’s the difference between them, and how do you know which one you need? If you’ve started exploring the world of coaching, you’ve probably noticed how many kinds there are—executive coaching vs leadership coaching vs other types of business coaching. The terminology can be confusing, and it’s not always clear which type of coach is right for your goals. This…

professional at home with questions to ask a coach before hiring a coach

7 Important Questions to Ask a Coach Before You Hire Them

October 30, 2025

Find a coach

Evaluate potential coaches with these questions to ask a coach before hiring them. Once you’ve clarified what you want from coaching, the next step is to vet some coaches and see if you are a good match. These seven questions will help you interview them with confidence and find someone whose experience, credentials, and coaching style fit your goals. Key Takeaways for Questions to Ask a Coach Before You Hire Them If you only have a minute Why it matters…