
Empathy That Saves Lives: Lessons from Chris Voss | My Gratitude Project Day 18
Today I’m sharing another book about empathy that saves lives and that has deepened my gratitude for empathy. Empathy that saves lives? Yes, this is a book about
Practical coaching ideas, customer journeys, and tools to lead with confidence.

Today I’m sharing another book about empathy that saves lives and that has deepened my gratitude for empathy. Empathy that saves lives? Yes, this is a book about

Sometimes we forget to pay attention to empathy and body language: the loudest clues that have no sound at all. Let’s take a moment to talk about empathy

When empathy is a gift, friendship and gratitude grow. I remember the day that I realized that empathy is a gift. It was over 5 years ago, shortly

Acceptance is another powerful practice related to empathy. Acceptance is acknowledging the reality of a situation without judging or trying to change it. This is a powerful practice

When we break it down, empathy becomes a number of small acts and practices of empathy. Here are a few practical and tactical practices of empathy, with special

When empathizing, there is another step beyond mirroring: naming feelings. If you want someone to know that you empathize with them, try naming their feelings. Naming feelings can

Mirroring and trust happen without trying, but when we learn to do it consciously, magical things happen. Mirroring and trust are naturally related. Most of the time when

One step beyond feeling empathy is tactical empathy, or what some people call, validation. Tactical empathy is the act of letting another person know you see them, you

Empathy vs sympathy: they sound alike but they are quite different. We feel sympathy for someone and, in contrast, we feel empathy with someone, that’s the difference between