Emotional awareness is the only skill that predicts leadership success.
Acceptance is another powerful practice related to empathy. Acceptance is acknowledging the reality of a situation without judging or trying to change it. This is a powerful practice that many of us resist. When we do get there, it almost always leads to gratitude. For most people, this is the hardest part of empathy. Naturally, much of the time, we have a tendency to want things to be different from how they are right now. The world is far from…
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When we break it down, empathy becomes a number of small acts and practices of empathy. Here are a few practical and tactical practices of empathy, with special thanks to Caroline Fleck and her excellent book on Validation: Whatever you call it and whatever you do, use these empathy skills to keep your mind on their experience and help you understand them. Try various ways to show you get them and see what works best for you. This post is…
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One step beyond feeling empathy is tactical empathy, or what some people call, validation. Tactical empathy is the act of letting another person know you see them, you hear them, you understand them. To be effective, validation has to resonate with the other person as if they said it themselves. The easiest way to do this is to mirror what they said, or copy it. Hearing their own thoughts from another person’s mouth is a powerful experience. This is a…
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Empathy vs sympathy: they sound alike but they are quite different. We feel sympathy for someone and, in contrast, we feel empathy with someone, that’s the difference between empathy vs sympathy. Feeling sympathy for someone implies a certain distance. It’s more like feeling pity for someone. They are feeling something that you are not. They are struggling, and you are not. When you empathize with someone, you feel what they are feeling. So rather than distancing, it is bonding.…
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You are more likely to be promoted if you focus not on the title but on the qualities you need to be a better leader now.
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Once you want a coach, you still need to make coaching affordable for you. In general, the ROI on coaching is seven times the cost of coaching, so your returns are likely to be far higher than your cost.
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