Practical coaching ideas, customer journeys, and tools to lead with confidence.
Do you trust your judgment, or do you wait until someone else confirms your decisions? Years ago, just after my first child was born, I called my boss
Mature leadership decision making requires the confidence to slow your own internal urgency long enough to see the whole system. Senior leaders often notice a quiet but unsettling
When things get tough, great leaders lead from values and get results. Skills like managing deadlines, resolving conflict, running meetings, and inspiring teams all matter. But the leaders
This is the end of My Gratitude Project for 2025, but of course, there is no end to gratitude and empathy. These are enduring goals, skills—and universal human
For me, gratitude and empathy aren’t just professional skills, but deeply personal ones. In my experience, they are closely related. When everything feels like it’s crashing down and
Personally, I use empathy in coaching daily. I’ve found empathy in coaching helps the little problems and the little ones. I had a client not too long ago
Empathy is non-judgmental. As soon as you start judging someone—labeling them good or bad, right or wrong, should or shouldn’t, and the like—you have ceased empathizing. The point
Empathy is not agreement, but understanding others deeply is transformative in ways that lead to gratitude. You can empathize with someone even when you disagree with their beliefs
Executive coaching vs leadership coaching — both aim to improve workplace performance and help you grow as a leader. But what’s the difference between them, and how do