Getting Tone Right in Email
I feel sorry for this guy. Not because his car is jacked up–it’s a commercial after all–but because, as an actor, he has the same script as a
February 28, 2018
Practical coaching ideas, customer journeys, and tools to lead with confidence.
I feel sorry for this guy. Not because his car is jacked up–it’s a commercial after all–but because, as an actor, he has the same script as a
An astounding number of managers and business leaders, 67% of them, report being uncomfortable communicating with their employees. That discomfort is about half attributable to the difficulty of
“I have a dream.” It’s rightly famous, perhaps one of the most memorable lines ever spoken. So, why do we remember some phrases and not others? More importantly:
Actually, I have no idea how Amazon.com got its name. Imagining how it got its name illustrates the power of an image–painting a picture in words.