Leadership Training for Managers

Develop managers with emotional intelligence for higher team performance.

• Does your team struggle with unnecessary conflict and distractions?

• Is your absenteeism or employee turn-over rate too high?

• Do you feel like your managers just don’t get how to treat people right?

If you answered yes to any of these questions, emotional intelligence training for your team can help. Once sidelined as a soft skill, emotional intelligence has emerged as the essential competitive advantage of high performing teams. Korn Ferry, Harvard and other researchers have validated emotional intelligence as the most important predictor of leadership performance, employee productivity, engagement, and innovation.

My two-part presentation for training managers helps develop emotional intelligence in your managers. Armed with these new skills, they become more effective and can boost overall productivity.

Part 1: What Emotional Intelligence Is and Why it Works

In this first presentation, I introduce what emotional intelligence is and why it is the foundation for effective leadership.

Key Learning Take-Aways:

• The difference between emotions and emotional intelligence
  • Our emotions are a highly evolved, innate system for detecting threats and responding. Even when we’re not aware of it, our emotions are always scanning our environment for threats and seeking safety. We feel threats before we can think about them. When our threat center is activated, we lose focus and productivity and sometimes react to stressful situations in ways we later regret.
  • Emotional intelligence is the ability to use emotional information to make strategic decisions. Leaders with emotional intelligence can remain calm even during stressful situations. They also understand how to calm others down and help them regain productive focus.
• The two emotional intelligence skills that form the foundation for leadership and emotional intelligence are:
  • Self-regard: respecting and accepting yourself, related to self-confidence but bigger.
  • Emotional Self-Awareness: being aware of what you feel and why, and understanding what others are feeling and why.
• Research, self-assessments, and discussion show why these two competencies are the gateway to higher performing teams.

Part 2: Emotional Intelligence in Action

The second presentation is customized to address the problems you are encountering in your organization. Using scenarios based on situations that have occurred in your workplace, this workshop gives leaders practical training in solutions and responses based on emotional intelligence for higher performance.

Key Learning Take-Aways:

• Role playing and scenarios demonstrate how three important emotional intelligence competencies operate at your workplace:
  • Emotional self-expression: not too strong, not too weak, getting it just right.
  • Empathy and other positive behaviors that promote trust, belonging, and safety.
  • Decision Making: using emotions to make better decisions.
• Ends with research on leadership styles to show how emotional intelligence develops leaders who get better results.
• Emotional intelligence cheat-sheet recaps important concepts.

Both presentations are 90-minutes and highly interactive. Attendees participate through individual self-reflections, small group break-out conversations, self-assessments, scenarios and role playing, and group discussion.

Stop spending your time resolving unnecessary conflicts.

Stop incurring the cost of high turn-over and absenteeism.

Stop having to soothe ruffled feathers in order to keep your team happy and focused.

Improve your managers’ emotional intelligence and start building a culture of trust and respect in your organization.

Schedule a chat now to find out if corporate training can increase productivity on your team.

Or email me at Lisa@lisadfostercoach.com.