Gratitude Project

Personally, I use empathy in coaching daily. I’ve found empathy in coaching helps the little problems and the little ones. I had a client not too long ago who needed a lot of empathy. When our first session opened, she was in tears. She was managing a complex project with many delays and difficulties, and the process had turned toxic. Professional norms had broken down, and it had become normal to yell and scream and blame throughout meetings. I thought…