Practical coaching ideas, customer journeys, and tools to lead with confidence.
A new poll reveals how empathy and leadership work together. Ask your grandfather about empathy and leadership, and he might draw a blank. His attitude about empathy and
Personally, I use empathy in coaching daily. I’ve found empathy in coaching helps the little problems and the little ones. I had a client not too long ago
Conflict and empathy: usually empathy is more effective. If you’re gearing up for conflict and empathy crosses you mind, what should you do? Instead of conflict, try empathy.
Today I’m sharing another book about empathy that saves lives and that has deepened my gratitude for empathy. Empathy that saves lives? Yes, this is a book about
This is a post of gratitude for Caroline Fleck’s book, “Validation,” a must-read for anyone who wants better relationships in life. Why am I talking about empathy? After
The psychology of empathy is the science behind empathy. It works in everyday life and also in extraordinary moments. What exactly is the psychology of empathy? Psychologists have
What gets in the way of empathy and change? Mostly it’s what psychologists call cognitive bias. Cognitive biases are unconscious and irrational brain processes that literally distort the
Sometimes we forget to pay attention to empathy and body language: the loudest clues that have no sound at all. Let’s take a moment to talk about empathy
When empathy is a gift, friendship and gratitude grow. I remember the day that I realized that empathy is a gift. It was over 5 years ago, shortly