Teams disengage when they feel ignored or misunderstood; they engage when they feel seen and heard. Learn how to use empathy and validation tactically—to improve listening, defuse defensiveness, and turn tough moments into forward motion.
A guide to the 5 emotional intelligence skills that consistently show up in effective leaders.
My New Article in Forbes Explores The Real Reasons Behind Low Performance (And How To Help).
If you are looking for inspirational reading to increase your leadership effectiveness in 2023, check out these ten popular posts. I trust my readers to tell me what they like. These popular posts are a great summary of the ideas behind my work as a coach and corporate trainer. Besides the top five posts on my blog, I’m also sharing the most popular posts that I shared on my social media as a research round-up about why emotional intelligence matters.…
Every year in November, I dedicate myself to 30 days of gratitude. Nov. 1: Daily acts of gratitude and a habit of connecting with others helps us feel safe, relax, breathe easily, and enjoy life. This year, I’ll be celebrating the many ways we practice gratitude and create positivity in our lives and the lives of others. It feels good and it’s good for you. Feeling safe and accepted is a powerful predictor of overall health. It is also the…
Building emotional self-awareness increases your ability to motivate, influence, and get results from others.
My new post in Forbes can help you remove judgment from your managing style and encourage others more positively.