Empathy in Leadership

Teams disengage when they feel ignored or misunderstood; they engage when they feel seen and heard. Learn how to use empathy and validation tactically—to improve listening, defuse defensiveness, and turn tough moments into forward motion.

Manager with practical empathy skills

Unlock Better Performance with 5 Practical and Tactical Empathy Skills

Leaders who use practical, tactical empathy skills know that it unlocks people’s inner drive to succeed. Key Takeaways: Empathy Skills That Boost Performance Most leaders know empathy matters, but few connect empathy skills directly to performance. The truth is, when people feel respected, valued, and supported, they work harder and smarter. Empathy isn’t some soft skill or nice to have—it’s an essential performance driver. These five practical and tactical empathy skills help build trust, create psychological safety, and unlock better…

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2 people practicing empathy at work

Empathy at Work: How Good Leaders Unlock Motivation and Performance

Think about it: how hard would you work if your boss didn’t understand or care about you? That’s the power of empathy at work. Key Takeaways Just like you, everyone wants to be seen and accepted for who they are and the talents they bring. It’s a fact: empathy is a universal human need. When managers fill a team’s need for empathy, people want to do better. When people feel empathy at work, trust rises, new ideas surface, and teams…

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Leadership resources hub with practical tips for trust, confidence, empathy, team alignment, and decision making

Start Here for Leadership Resources: Practical Tips and Solutions to Use Now

Welcome! My blog offers for practical leadership resources to help you build stronger, more productive, and more resilient teams. Leadership is not innate. It is a set of skills that, practiced daily, promote cooperative, steady focus on what matters most. Good leaders know how to diagnose and tamp down distractions. They build a positive team culture where everyone feels respected and has the opportunity to grow. In this way, they inspire whole teams to collaborate and pursue even ambitious goals.…

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validation in leadership

Validation in Leadership: The Most Important Way to Help People Grow at Work

Validation in leadership is an often overlooked skill that builds trust and performance. Key Takeaways Validation at work is one of the deepest human needs—and one of the most overlooked leadership skills. Nothing motivates people more than feeling seen, heard, and valued. When managers learn to validate their team members’ feelings and experiences, they unlock hidden potential for trust, learning, and motivation. Validation isn’t just “being nice.” It’s a powerful, practical tool for leading people. Used well, it can transform…

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Lisa D. Foster, Ph.D. ACC  is an independent coach. As an Associate Certified Coach by the International Coaching Federation, Lisa honors and abides by the ICF Code of Ethics.  All coaching sessions and consultations are confidential.

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