Emotional Intelligence Archives : Lisa D. Foster, Leadership Coaching & Training

What is Psychological Safety and How Does it Improve Performance?

September 19, 2024

blog, Emotional Intelligence, HR and Employee Development, Leadership

Psychological safety helps you catch and correct mistakes instead of retaliating, blaming, or shaming. It is the key to an office culture where everyone brings their best game every day. Psychological safety is the assurance that you will not be retaliated against or blamed in any way for mistakes on the job. It describes an office culture where people accept that mistakes will be made, and that the best way to deal with them is to work together to catch…

The Advantage of Trust for High Performance

March 19, 2024

blog, Emotional Intelligence, Leadership

Trust is the glue that sticks teams together. Without the advantage of trust, the smartest, most experienced team will become distracted by conflict and division. You need it to inspire your team, find consensus, and bring out everyone’s best efforts. Trust helps teams overcome the divisions, egos, and disagreements that splinter teams and distract from performance. Trust is a Virtuous Cycle The advantage of trust is that it allows people to calm down and focus on common goals. That’s the…

Build Better Relationships with Emotional Intelligence

February 7, 2024

blog, Emotional Intelligence, Leadership, Sales

Building better relationships is a skill we all need for success at work and in life. Some people are simply better at building better relationships than others. If your team lacks cohesion and members tend to remain siloed or in conflict, good news! We can all learn to become better at building mutually satisfying and fulfilling relationships. Naturally, due to childhood experiences and inclination, different people have different styles of relating to others. Psychologists call this your attachment style. Some…

Stand Up to Bullies: Keep Your Confidence, and Your Job

October 25, 2023

blog, Bullying, Emotional Intelligence

My article in Forbes offers six tips for standing up to bullies in the workplace. Are you silenced or confused at work? Is your best work often demeaned or dismissed? Does your boss make unreasonable or demeaning demands? If so, you may be the target of a bullying attack. It’s important to stand up to bullies to reclaim your confidence and recover a sense of power and control over your own job. Unfortunately, bullying is alive and well in the…

Raise Your Optimism for Better Outcomes in Sales, Work, and Life

September 25, 2023

blog, Emotional Intelligence, Sales

Use optimism for better outcomes in sales, at work, and in life. It also helps you feel happier and less stressed at work. Most of us know someone who is constantly having problems, often sick or injured, frequently or almost always complaining about something. Most of us also know someone for whom things almost always go well. At work and in life, things just seem to go their way. Does optimism–or pessimism–result from events or could our outlook on life…