How to gather and test information, manage bias, and use a clear process to make sound judgments when stakes are high and information is imperfect.
Decision making is not a single act — it’s an ongoing process shaped by insight, reflection, and course correction.
The Feedback Signals You’re Missing as a Leader (And Why They Matter More at Senior Levels)
If you’re missing feedback signals as a leader, it’s a sign of your own growth. Learn to listen differently to grow more. At some point, nearly every leader misses a feedback sgnal. There was a moment when I, too, found myself missing feedback signals as a leader. Here’s a story of how I missed a signal and made a decision that nearly cost me my company—and what I learned that helped me grow further. I remember announcing the decision and…




