Cognitive Bias and Empathy: Seeing the World Clearly | My Gratitude Project Day 15
What gets in the way of empathy and change? Mostly it’s what psychologists call cognitive bias. Cognitive biases are unconscious and irrational brain processes that literally distort the way we see the world. Psychologists have identified over 180 cognitive biases that skew how we perceive and remember events in the past and influence how hard we are willing to try or resist change in the future. Here are a few of the biases that come up a lot at work:…
