Learning Culture: Help Your Team Grow and Improve

Empathy and Leadership: What Gen Z Gets Right | My Gratitude Project Day 21

November 21, 2025

A new poll reveals how empathy and leadership work together. Ask your grandfather about empathy and leadership, and he might draw a blank. His attitude about empathy and yours probably differ significantly. These generational expectations are showing up in the workplace and in polls that help us understand important trends. In a recent poll, Deloitte Digital asked Gen Z what they wanted most in their boss. Empathy ranked second for Gen Z, and fifth for their bosses. What is happening…

Cognitive Bias and Empathy: Seeing the World Clearly | My Gratitude Project Day 15

What gets in the way of empathy and change? Mostly it’s what psychologists call cognitive bias. Cognitive biases are unconscious and irrational brain processes that literally distort the way we see the world. Psychologists have identified over 180 cognitive biases that skew how we perceive and remember events in the past and influence how hard we are willing to try or resist change in the future. Here are a few of the biases that come up a lot at work:…