This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online and when you are in communication with me. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read my privacy policy carefully to get a clear understanding of how I collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with my website and other points of contact.
What personal information do I collect from the people that visit my blog, website or app?
When filling out a form on our site, as appropriate, you may be asked to enter your name, email address, occupation, or other details to help you with your experience.
What personal information do I collect from emails and phone calls?
When you email or call me to request information or service, I may enter your name, email address, or other details into my CRM in order to provide you with the best possible service.
When do I collect information?
I collect information from you when you fill out a form or enter information on our site. I may also collect contact and personal information when you email me or call me on the phone for the purposes of scheduling appointments, sending information or notices, following up on inquiries, and contacting you after services have been rendered.
How do I use your information?
I may use the information I collect from you when you register, make an appointment, make a purchase, sign up for my newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow me to better respond to your customer service requests, including scheduling appointments, sending information, or following up after services have been rendered.
• For my marketing purposes to notify you of new or updated information or services I offer.
• For analytics to help me improve my ability to serve you better in the future.
I do not sell your information to third parties.
How do I protect your information?
All data that I receive is held in confidence, not shared with any third-parties, and protected in accordance with applicable laws.
I do not use vulnerability scanning and/or scanning to PCI standards.
I only provide articles and information. I never ask for credit card numbers on my site. All credit card processing is done through Stripe which securely processes your information. I have no access to information stored by Stripe.
I use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a myself and a limited number of data processors who I contract with for scheduling, accounting, CRM and other business applications. Data processors who have access to this information have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology via Stripe.
I implement a variety of security measures to maintain the safety of your personal information when a user books a session, when a user enters, or submits information, or when a user contacts me by email or phone.
Transactions may be processed through a gateway provider. Information may be stored or processed on my servers.
How to Request Your Data to Be Deleted
You have a right to request that your data be deleted from my database. If you wish your data to be deleted from my systems, please email me with the subject line “Forget Me.”
Do I use ‘cookies’?
I do not use cookies for tracking purposes. If I implement cookies in the future, I will implement best practices for notifying you and asking consent to use cookies.
You may choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
Third-party disclosure
I never sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
I do not include or offer third-party products or services on our website. Links to third-party sites are for your reference and information only.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
I have not enabled Google AdSense on my site but I may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit my site anonymously.
There is a link on my home page to this Privacy Policy.
My Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On my Privacy Policy Page
Can change your personal information:
• By emailing me
• By logging in to your account in my calendar app
How does my site handle Do Not Track signals?
I honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does my site allow third-party behavioral tracking?
It’s also important to note that I do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
I do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices I will take the following responsive action, should a data breach occur:
I will notify the users via in-site notification
• Within 7 business days
I also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
I collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to my mailing list or continue to send emails to my clients after the original transaction has occurred.
To be in accordance with CANSPAM, I agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email me at Lisa@lisadfostercoach.com.
• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact me using the information below.
Lisa D. Foster
PO Box 702
Venice, CA 90294
USA
lisa@lisadfostercoach.com
Last Edited on 2019-04-05