How to understand what others need to do their best work. This skill is the foundation for psychological safety and a culture of respect. Empathy enables better communication, earlier problem-solving, and stronger collaboration.
Saying Thanks
It’s just one word. Saying thanks is a tiny gesture with big benefits. Feeling grateful? Take your gratitude to the next level and thank someone. A co-worker, a family member, even a cashier, server, or barista. Then watch what happens. Notice how you feel when you thank them. Notice how they feel and respond. Do they smile? Do they pause whatever else they were doing? Did you just make them feel good? Notice how you feel when they respond. Most…
