The GOOD Model of Conversation: How to Coach Instead of Command
If you’ve ever walked out of a meeting thinking, “Why am I doing all the thinking?” the GOOD model of conversation is for you. It’s a four-step coaching approach—Goals, Options, Obstacles, Do—that turns managers into coaches. When someone asks for advice, it’s tempting to tell them what to do. However, telling people what they should do is micromanaging and judgmental. Instead, the GOOD model offers an easy way to take a coaching approach, using questions to guide them forward. Why…
